Before you can send emails, we need to confirm the sender address. This is to ensure that you are the owner of this email and that we are allowed to send emails on your behalf with Friendly Automate. This is how it works:

We use Amazon Simple Email Service (SES) with locations in the EU for sending emails, for everything else we use dedicated servers at a provider headquartered in Germany (EU) or in Switzerland - depending on the location and preference of our customers.

Why do we (still) send emails through Amazon AWS?

1. Open confirmation email from Amazon SES

The confirmation link from Amazon is only valid for 24 hours. If more than 24 hours have passed since we sent you your login information, please contact us. We will then send out the confirmation email again.

Search for an email from Amazon SES in the inbox of the corresponding sender address. It should look something like this:

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/f6384fbd-bddc-43cc-88eb-7f85a58b24cf/Untitled.png

2. Click confirmation link

Click the link after the first text paragraph:

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/e7e8959c-5608-4fd1-9b55-7756fc24a152/Untitled.png

3. Done

After the click, unfortunately, there is no real confirmation page, but only a general info page about Amazon SES:

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/e7ea7e3a-4db5-42a0-ae76-b7b273ac1b72/Untitled.png

The confirmation should now be successful. You don't need to do anything else on the Amazon info page, therefore you don't need to create an AWS account.

If the confirmation did not work against all expectations, we will contact you.


Do you have any questions? 🙂 ☎️ Contact us or book a free 🎓 individual training.

Click here to go back to the main help page:

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